Legal Documents

Important information about our services and policies

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Terms of Service

Effective: January 1, 2025

Welcome to SmartChains Trading. These Terms of Service ("Terms") govern your access to and use of our cryptocurrency trading platform and related services.

1. Acceptance of Terms

By accessing or using SmartChains Trading, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

2. Description of Services

SmartChains Trading provides a comprehensive cryptocurrency trading platform offering:

  • Spot trading for major cryptocurrencies
  • Futures and options trading
  • Peer-to-peer (P2P) trading
  • Over-the-counter (OTC) trading
  • Staking services
  • Copy trading features
  • Wallet management services

3. User Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have full legal capacity to enter into agreements
  • Not be located in a restricted jurisdiction
  • Complete our Know Your Customer (KYC) verification process
  • Comply with all applicable laws and regulations

4. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Provide accurate and complete information during registration
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Enable two-factor authentication when available
  • Use strong passwords and security practices

5. Trading Rules and Fees

All trading activities are subject to our trading rules and fee schedule, which may be updated from time to time. Key points include:

  • Trading fees are clearly displayed before order execution
  • Orders are executed based on market conditions
  • We reserve the right to cancel orders under certain circumstances
  • Withdrawal limits may apply based on verification level

6. Prohibited Activities

Users are prohibited from engaging in the following activities:

  • Money laundering or terrorist financing
  • Market manipulation or fraudulent trading
  • Using automated trading systems without authorization
  • Attempting to exploit system vulnerabilities
  • Creating multiple accounts to circumvent limits
  • Using the platform for illegal activities

7. Risk Disclosure

Cryptocurrency trading involves substantial risk of loss. You acknowledge and accept that:

  • Cryptocurrency markets are highly volatile
  • Past performance does not guarantee future results
  • You may lose all or part of your investment
  • Technical issues may affect trading availability
  • Regulatory changes may impact services

8. Limitation of Liability

SmartChains Trading shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services. Our total liability shall not exceed the fees paid by you to us in the twelve months preceding the claim.

9. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@smartchains.trade
Support: support@smartchains.trade